Clinical Office Assistant

Job description

Department: 37529 Aurora Lakeland Medical Center - Outpatient Rehabilitation: Lake Geneva Status: Full time Benefits Eligible: Yes Hou rs Per Week: 36 Schedule Details/Additional Information: Aurora Sports Health in Lake Geneva. Clinic hours are 6:30-7 Monday-Thursday and 6:30-5:30 on Fridays. No weekends or holidays Monday 6:30-3: Tuesday 7-3:30 Wednesday 11:30-7 Thursday 6:30-3 Friday 11-4 Pay Range: $20.80 - $31.20 Major Responsibilities: - Greets patients and visitors in a prompt, courteous, and helpful manner, collects insurance co-payments, and responds to routine requests for information. - Schedules and maintains calendar of appointments, meetings, and travel. Coordinates related administrative aspects such as agendas, site selection, food/beverage selections, audio-visual arrangements, and document preparation. - Schedules patients and enters information into the computer system. Coordinates patient appointments with other areas or physician offices as needed. - Answers and screens telephone calls, triages clinical calls and resolves problems appropriately. - Assembles, copies, and releases patient medical records. Works with Medical Records Department regarding requests f...