Relationship Manager Associate

Job description

Position Summary: The Relationship Manager Associate (RMA) provides administrative processing support to the Relationship Manager (RM) team while providing a high level of customer service to clients. The RMA performs various support duties pertinent to meeting the needs of FirstBank’s clients and development of new business, and functions as an extension of the RM team for sales opportunities and brand awareness. Qualifications: - Function as a member of the Relationship Manager team providing support to Commercial Real Estate and/or Retail Banking teams as needed. - Prepare and review all account documentation pertinent to loans, and monitor the administration of the loan closing process. - Review loan files to ensure file completeness, including the proper security of designated collateral. - Monitor past dues and future maturities, manage draws, and update RMs on a regular basis. - Actively work to develop relationships with all Bank partners to identify cross-sell opportunities and referral business. - Answer phones and/or greet FirstBank visitors, providing assistance and direction as appropriate. - May assist with preparation of Loan Committee packets. - Provide consistent,...