Specialist | Patient Financial Services | Full Time

Job description

The Patient Financial Specialist role is a blend of billing, claims follow-up, customer service, and payment posting. The Patient Financial Specialist plays a key part in ensuring that patients are billed correctly and that the organization is reimbursed accurately by insurance companies. Responsibilities/Duties: Education/Experience: - Insurance Claims Processing - Submit and follow-up with third-party payors, resolve delays, and handle patient statements. - Maintain HIPAA compliance. - Ensure accuracy in billing functions. - Complete and submit claim forms for payment and statement charges per payer instructions. - Follow up on delayed claims. - Sort and distribute incoming Patient Business Services mail. - Organize, scan (if applicable), and file cash folders. - Cash Handling - Accept and post payments received from patients in person, over the phone, and via CRM/online payments. - Receive and file approvals for payment; mail statements for balance of charges when applicable. Serve as backup for Accounts Receivable: - Accept payments through mail and over the counter. - Post checks received. - Balance cash and daily receipts. - Create daily cash sheet and payment posting batches...