Sales Support Manager_SLSS1M

Job description

What You Can Expect As our Sales Support Manager is responsible for supervising the Sales Support team, which oversees sales activities related to the review, prioritization, and administration of energy supply transactions. Responsible for ensuring that transactions are completed accurately and on-time, and for the continuous improvement of our sales transaction process. Act as primary point of contact and subject matter expect for all Sales Transaction processes and issues. This position will sit in Houston, TX reporting to the Director, Sales Support - Manage the Request for Pricing (RFPs) process for all regions in the GSERNA service area using the Siebel system (Customer Relationship Management), Excel, SharePoint, and Outlook - Review all RFPs to ensure compliance with pricing, product, and sales requirements - Manage/Escalate/Discuss/Resolve issues related to non-compliant opportunities with Sales, Operations, Supply and other internal departments as necessary, as well as with third-party sales channels, using email and telephone, relying on knowledge of GSERNA operational processes - Act as primary point of contact between the Sales organization and the Operations, Supply,...