Clinical Reception Clerk

Job description

Overview Location: Tripler Army Medical Center: Pay - $19.32/hr base and $4.93*/hr for H&W Full Time: Schedule –: Benefits: Vested Vacation, sick leave, holiday leave, Life, Accidental Death and Dismemberment, Short Term Disability Optional Benefits: Medical, Dental, Vision, 401(K) matching with employee participation in 401(K) plan - 8 hour shift - Flexible for mornings, evenings, and overnight Responsibilities: - Receive and respond to telephone calls and visitors in a courteous manner. - Ascertains the nature of call or visit, obtains identifying information and determines the nature and urgency of the patient’s request. - Forward telephone calls or take messages as needed. - Initiates calls for appointing of consults. - Enters telephone consults in Composite Health Care System (CHCS). - Apply Health Insurance Portability Accountability Act (HIPAA) and clinic guidelines concerning release of patient information. - Refer caller/visitor to appropriate staff members. - Verify patients’ eligibility for treatment via DEERSs or local procedures. Qualifications: Education : A high school diploma or successful completion of general education development (GED) examination is required. Ex...