Admissions Consultant

Job description

The Admissions Consultant will assist in converting enrollment inquiries to qualified applicants at Regent University. This position is a sales-driven role in a blended inbound and outbound call center. The position will demonstrate effective professional communication and extraordinary customer service while managing prospective students and general inquiries of Regent University. Work Location: Virginia Beach, VA [capability of remote work in case of inclement weather] Qualifications: - Represent Regent University as a general recruiter for all undergraduate and graduate school programs. - Advise prospective students on program fit and admissions requirements. - Develop and maintain comprehensive knowledge on all student-related resources, including admissions processes, financial aid, costs, transfer guidelines, licensure guidelines, military benefits, and other pertinent information. - Maintain a high volume of outbound phone calls, receive inbound calls, and maintain comprehensive, confidential student records through the correct use of technology. - Meet and exceed Key Performance Indicators (KPIs) for each term as determined by Enrollment Management leadership while adhering...