Customer Service Representative
Rust-Oleum · Orange, California, US
Responsibilities: - Assist customers via phone, email, and in person - Process orders, payments, returns, and customer accounts - Provide accurate product an...
Job description
Qualifications: - Assist customers via phone, email, and in person - Process orders, payments, returns, and customer accounts - Provide accurate product and policy information - Resolve customer concerns and initiate paint match requests - Collaborate with Sales, Operations, and AR/Credit teams - Maintain accurate customer records - Identify opportunities to recommend additional products - Strong communication and problem‑solving skills - Positive, customer‑focused attitude - Comfortable using computer systems (ERP/CRM experience a plus) - High school diploma or equivalent - Customer service experience preferred, not required —training provided Schedule & Environment: Learn more about us at www.finishworks.com Benefits: Work Location: In person - Day shift - Office‑based role with occasional walking and light lifting (up to 20 lbs) - 401(k) matching - Dental insurance - Health insurance - Paid time off - Vision insurance