Front End Supervisor

Job description

TITLE: Front End Assistant DEPARTMENT: Front End STATUS: FT, Assistant, Union, Hourly REPORTS TO: Front End Manager JOB SUMMARY: To ensure the highest level of service possible to Outpost’s internal and external customers. Supervise and motivate front end staff to uphold high standards in the department. Ensure accurate cash handling and maintain the flow of customers through the register lines. Ensure a well maintained, clean, and efficient front end department. WORK ENVIRONMENT: Fast paced retail floor and cash office with moderate to loud noises (i.e. computers, paging, telephones, human voices, and equipment). Work near moving mechanical parts (i.e. register belts). Position requires working during busy retail times, which include weekends, afternoons, and evenings. ESSENTIAL DUTIES AND RESPONSIBILITES: 1. Customer Service a. Treat people fairly, consistently, and with respect. b. Ensure efficient, informative, and friendly service according to established customer service vision and standards. 2. Front End Department Responsibilities Department Operations a. Plan, organize, and supervise all department operations in absence of front end manager. b. Ensure that adequate registe...