Client Implementation Analyst

Job description

Fixed Term Contract - 12month Work Location - Sydney Only: The CIA will provide end to end support and guidance for on boarding of small to medium clients to specific products and services offered by Equifax and general consultancy to all areas of Equifax on the inner workings of Equifax’s Products. They will also have a broad technical understanding of Equifax’s IT Systems environment as well as intermediate understanding of its many products. What you’ll do: Customer Engagement, i.e. responsible for management of customer expectations, scope change, etc in relation to requirements Responds promptly and professionally to customer requests / enquiries Work with customers to implement and test Equifax solutions Leverage Equifax product knowledge and resources to assist in the delivery of solutions Ensure requirements are properly understood by both the customer and Equifax and any issues are addressed with the customer in a timely fashion. Provide technical and business support to Equifax’s API channel Assist customers through their on-boarding and development process Contribute to the enhancement of existing processes to support customer on-boarding and internal support functions L...