Lead Teller - Full Sail

Job description

Financial Freedom Happens Here – and it starts with YOU. At FAIRWINDS Credit Union, we’re more than a workplace; we’re a team on a mission. As a Lead Member Service Representative for our Full Sail branch, you’ll be the first step in helping our members live financially free! Step into a leadership role where service and development come together. As a Lead MSR, you’ll oversee daily teller line operations, ensuring every member interaction is efficient, accurate, and aligned with our commitment to exceptional service. You’ll serve as the go-to resource for your team - providing real-time support, coaching, and guidance. In this role, you’ll balance operational excellence with meaningful member engagement. From managing cash controls and maintaining compliance to uncovering member needs and recommending solutions, you’ll play a critical part in both the day-to-day success of the branch and the financial well-being of our members. If you’re a confident decision-maker with a passion for developing others and delivering outstanding service, this is your opportunity to grow your leadership impact. Your Role in Our Mission: - Lead daily teller line operations — including scheduling, tran...