Customer Success Manager (German-speaking), (m/w/d)

Job description

Take the clearer route to real customer impact. At clearer.io , we're reimagining eCommerce through a standout suite of innovative apps for search, discovery, and customer engagement. Our mission is simple but powerful: empower our partners with tools that streamline their operations, build trust, and drive sustainable growth. If you're ready to cut through the noise and focus on what really matters in a fast-moving ecommerce landscape – clearer.io is where you can grow and shape the future of online retail. Your Impact: As a Customer Success Manager (German-speaking) , you'll be the primary point of contact for a defined portfolio of customers across the DACH & EMEA region. You'll build lasting partnerships, drive commercial growth, and ensure customers unlock the full value of the Clearer platform – every day. What You'll Do: Portfolio & Revenue Ownership - Own a designated portfolio of accounts with full responsibility for retention, expansion, and commercial performance. In addition, you proactively identify and engage smaller accounts below our managed threshold when expansion signals arise – driving incremental revenue without a formal assignment. - Drive Gross and Net Revenu...