Patient Access Supervisor - PT, Evening (3P-11:30P) - Stratford ED

Job description

Job Details 20 weekly hours Week 1: Sun 3p-11:30p, Wednesday 3p-11:30p & Friday 3:30p-7:30p Week 2: Tuesday 3p-11:30p, Saturday 3p-11:30p & Thursday 3:30p-7:30p Oversees the daily registration functions within Patient Access’s scope of work. Ensures the operational unit is staff appropriately. Promotes a positive patient experience for patients and families. Demonstrates strong verbal and written communication and customer service skills when interacting with staff, patients, families, and leadership. Supervises efficient and compliant registration processes ensuring regulatory and compliance requirements including adherence to departmental and institutional protocols. Prioritizes responsibilities to complete daily work requirements, resolves departmental and patient problems as needed and monitors key performance metrics to ensure goals are achieved. Job Description: Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. Maintains staffing schedules including timely responses to requests for time off. Manages resources to ensure all vacancies are covered with minimum or no overtime. Ensures the necessary coverage for the smooth and efficient...