Concierge Associate

Job description

The Concierge Associate is the initial point of contact for colleagues and guests at our customer’s site, acting as the “face” of our client. This role is responsible for delivering an incredible welcoming experience in our reception area making each encounter fun, exciting and personal. They consistently deliver an elevated best-in-class experience. Overall, this position continuously offers the highest level of service to all clients and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Competencies: - Provides a gracious arrival experience for all colleagues and guests, ensuring they feel welcome, and their needs are taken care of in a friendly and professional manner at all times - Delivers world-class experiences that will leave a lasting, positive first impressio - Caters for the needs of colleagues and visitors while demonstrating genuine care - Ensures a seamless experience through the use of technology to support visitor registration, meeting room bookings, guest arrival, special requests and any other needs a colleague may have throughout their day - Develops relationships through personalized encoun...