Auto Parts Specialist II Rochester Transit

Job description

Overview The Parts Specialist II provides counter service to Rochester Transit employees who need parts/equipment to perform their jobs. The Parts Specialist II will assist with inventory control, data entry in inventory systems, customer service, and may occasionally drive a MANCON vehicle to pick up parts. The Parts Specialist II demonstrates proficiency at sourcing parts, mastery of procedures, and exceptional customer service. The hourly rate for this position is $22.00 - $26.00. Responsibilities: Provide quality customer service to include but not limited to the following: - Attention to detail - Review, familiarize with and adhere to Policy and Procedures Manual - Review, familiarize with and adhere to MANCON’s SOPs and Safety Manual - Meet and greet customers - Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities) - Answer questions regarding availability of parts - Ask appropriate questions to ensure correct parts are researched and provided - Inform customers when requested parts are available - Maintain records of inventory, purchases, sales Data Entry Requirements: - Assist in generatin...