Field Service Technician - Tractor

Job description

Working Hours/Days 6:30am to 3:00pm Monday through Friday overtime if needed Overview: Perform service repairs and preventive maintenance; providing superior service and representing Altorfer’s professional image. Basic Duties: PRINCIPAL FUNCTIONS & RESPONSIBILITIES (including, but not limited to): - Ability to properly and completely fill out all service reports, inspection checklists and timecards within department guidelines. - Completes all paperwork before moving on to next job; communicates extra time needed to complete tasks to dispatcher. - Ability to use SIS, ET, parts and service manuals. - Properly segment jobs and order parts accordingly. - Return unneeded parts immediately upon job completion, complete all necessary warranty documentation and send completed follow up forms on a timely basis. - Effectively communicate job status to customers and office personnel. - Works in an efficient manner; at customer’s jobsite, in the shop and when driving to location or shop. - Capable of in-depth electrical, hydraulic and power train relate troubleshooting using prescribed tool, guidelines and documentation. - Maintain Altorfer supplied tooling and equipment, including company p...