Head of Student Success and Experience

Job description

Job Title: Head of Student Success and Experience (Online Campus) Grade and Salary: Grade 9 - £58,225 to £69,488 FTE and working pattern: Full Time (1FTE), Open ended Annual Leave: 33 days, plus 9 buildings closed days (and Christmas Eve when it falls on a weekday). Use our total rewards calculator: https://www.hw.ac.uk/about/work/total-rewards-calculator.htm to see the value of benefits provided. Location : This role can be based on our Edinburgh or Dubai campuses – minimum 3 days per week on campus, up to 2 days per week home working About our School/Directorate and Team: Heriot-Watt University has a proud 25-year legacy of delivering world-class online and distance learning. Today, over 7,000 students from 160 countries study with through our Online Campus - making up more than 25% of our total student body. We are now entering an ambitious phase of investment and growth for Heriot-Watt Online, with a bold 10-year strategy to expand our reach and impact. In a world where the nature of work is evolving rapidly, we are committed to delivering flexible, accessible and career-focused education at scale - empowering individuals and organisations to thrive in times of transformation....