IT Project Manager (EPA Reg 3)

Job description

Description MSM Technology LLC is an award winning, high performing IT services company with 22+ years of experience operating, modernizing, securing, and managing advanced technology solutions. Our support and solutions focus on understanding mission requirements, high caliber staffing and delivery excellence across Defense, Homeland, Health, Civilian, and Commercial sectors. The IT Project Manager is the primary on-site leader responsible for the overall management, performance, and successful delivery of all IT support services for a key federal client. Key responsibilities include: - Serve as the main point of contact for managing all aspects of Federal contract performance and personnel. - Direct all IT support services, ensuring execution aligns with ITIL best practices and all contractual requirements. - Drive continual service improvement (CSI) initiatives to optimize service delivery and manage the full service lifecycle. - Develop, implement, and maintain operational documentation, including SOPs, transition plans, and knowledge management artifacts. - Manage all contract-level planning and reporting, including the Staffing Plan and Monthly Status Reports. - Lead collabor...