Customer Service Representative

Job description

Customer Service Representative Application Deadline: 28 May 2026: Department: Operations: Employment Type: Full Time: Location: New Albany Indiana: Reporting To: Logistics Manager: Description: The Logistics Customer Relations – Ford Delivery Coordinator is responsible for managing outbound logistics and supporting customer demand requirements for multiple Ford North American facilities, as well as other assigned non-Ford locations. This role is highly collaborative and requires strong communication skills, attention to detail, and the ability to work in a fast-paced manufacturing environment. Key Responsibilities: o SUPER-G / SIM If you have the skills mentioned above, please call Doree at 812-941-6710 to schedule an interview - Monitor customer demand for assigned Ford and non-Ford facilities. - Ensure accuracy of demand data and respond quickly to fluctuations or changes. Communication and Coordination - Participate in daily logistics meetings to review customer status, shipments, and open issues. - Communicate order status, shipping details, and issue resolution updates directly to customers. - Coordinate internally with scheduling, production, shipping, and materials teams re...