Shift Lead

Job description

The Shift Lead at Nothing Bundt Cakes oversees daily bakery operations, supports team development, ensures high-quality guest experiences, and assists the Bakery Manager in leadership and operational responsibilities. Key Responsibilities: Collaborate with the Bakery Manager to lead all aspects of the guest experience, cake production, merchandise presentation, and work environment. 2 Prioritize guest satisfaction, model superior engagement, and foster a positive, welcoming atmosphere. 1 Support team training, direct daily work responsibilities, provide feedback, and coach team members. 1 Ensure bakery operations comply with Nothing Bundt Cakes standards, including product quality, service, visual merchandising, and food safety. 1 Co-manage special orders for individual and corporate clients, including large or complex orders and deliveries. 1 Assist with opening and closing procedures, including cash-drawer balancing and bank deposits. 1 Maintain hands-on knowledge of all bakery roles and step in as needed to support operations. 2 Sources Core Values and Leadership Competencies: Demonstrate strong interpersonal skills, guest focus, and the ability to motivate and communicate effec...