Craftsmen Support Consultant (German-Speaking)

Job description

Craftsmen Support Consultant (German-Speaking) Are you a skilled trades expert with a passion for problem-solving and customer service? Do you take pride in your craftsmanship and want to use your knowledge to help others? If so, we have the perfect opportunity for you! What You'll Be Doing: As a Craftsmen Support Consultant (German-Speaking) , you’ll use your technical expertise in craftsmanship and building maintenance to support our German-speaking clients. You won’t just be answering calls—you’ll be providing real solutions, advising customers on repairs, troubleshooting issues, and ensuring quality service . Your experience in skilled trades will be invaluable in helping customers with their inquiries and ensuring their concerns are handled efficiently. Your Responsibilities: - Hands-On Problem-Solving: Guide customers through repair and maintenance processes with expert advice. - Complaint Resolution: Understand customer issues and ensure swift solutions using your trades knowledge. - Quality Assurance: Supervise and coordinate specialist teams to uphold high standards. - Technical Training: Lead training sessions on property insurance law and repair standards. - Project Deve...