Guest Service Agent

Job description

Company Description Auberge du Soleil is the flagship location of the Auberge Collection. Service is attentive yet unobtrusive, genuine yet poised. Our employees are committed to ensuring that each guest’s stay is perfect. Auberge du Soleil is a member of Relais & Châteaux, an international association of 500+ elite independent hotels and restaurants in 60 countries. Founded in France and headquartered in Paris, the association serves as an ambassador for the French "joie de vivre" and the highest culinary standards. As an employee of Auberge du Soleil, you will enjoy not only the stunning beauty of our gorgeous Napa Valley hillside, but also competitive pay, benefits, and a challenging, fun working environment. Job Description: Embark on a dynamic role as a Guest Service Agent, where your passion for hospitality and impeccable customer service will shine. The Guest Service Agent serves as the first point of contact for guests and plays a key role in creating a seamless and memorable arrival and departure experience. This position is responsible for delivering exceptional service in accordance with Auberge Collection standards while managing guest check-in and check-out, handling g...