Honda Automotive Service Advisor

Job description

Motor Werks, a proud member of the esteemed Murgado Automotive Group, stands as a beacon of excellence in the automotive industry. With a commitment to unparalleled customer service and a passion for automotive innovation, we represent top brands and deliver exceptional experiences to our valued customers. Motor Werks is currently seeking a customer-focused and detail-oriented Honda Service Advisor to join our dynamic team. As the primary point of contact for our Honda customers, the Service Advisor plays a crucial role in ensuring a seamless service experience and exceeding customer expectations. Key Responsibilities: Greet customers in a friendly and professional manner and assist them with scheduling service appointments. Listen to customer concerns and accurately document service requests and vehicle symptoms. Conduct vehicle walk-around inspections to identify service needs and communicate recommended repairs to customers. Provide transparent and detailed explanations of service recommendations, including estimated costs and timelines. Coordinate with the service team to ensure timely and efficient completion of customer repairs and maintenance. Maintain open communication wit...