Data Scientist, Customer Support Analytics

Job description

Company Description Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee , whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $124,000.00 - $160,000.00 What’s the role?: We are looking for an experienced Analytics professional to support the product and operations teams responsible for building solutions to deliver effortless, human support to buyers and sellers. Your team’s work ensures Etsy provides world-class customer support and a safe, trusted marketplace for the millions of buyers and sellers in the Etsy community. As a Data Scientist working in the Customer Support area you will work to deliver clear insights, and provide access to metrics, data, and tools needed for decision-making and optimization at all levels of the organization. Are you passionate about using sophisticated behavioral analysis to drive product development and strategy in cust...