Product Solution Feedback Director

Job description

Unlock your potential as a leader in product solutions, optimize complex problem-solving, and shape customer-centric strategies. Leverage your expertise to make a lasting impact in a fast-paced, collaborative environment.We're establishing a strategic capability to synthesize employee feedback across products (Tech, HR, Employee Experience) into a single source of truth. This role is critical to enabling faster product decisions, reducing survey fatigue, and demonstrating to employees that we listen and act on their input. As a Product Solutions Director in Employee Success, you are an expert in building and operating an Enterprise Feedback Operating System—a unified, data-driven listening system consolidating 10+ feedback sources into actionable insights for 350K+ global employees. Transform feedback from fragmented and reactive to strategic and proactive. Job responsibilities: - Advise Product Solutions teams on adopting new and existing client-facing products, crafting complex solutions, and assessing risk to enhance the customer experience. - Leverage deep knowledge of multiple products and capabilities to manage strategic development of end-to-end product solution strategies a...