Enterprise Operations Engineer I

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary: Enterprise Operations Engineer I Job Overview: Globally partnering with our Customers to deliver world class technical support for MasterCard infrastructures and applications, enabling growth, diversification and new business generation. Provide technical operations support as part of a 24x7x365 global team for MasterCard’s global infrastructure; with focus on minimizing impact to Customers and internal users. Monitor the infrastructure, and be a key stakeholder in MasterCard Incident and Change Management processes. Regularly perform data analysis to determine MasterCard’s performance and identify areas of improvement. Have you worked in an operations center envir...