Audiology Assistant / Clinic Manager -Goulburn NSW

Job description

Retail Assistant / Clinic Manager Location: Goulburn – NSW!: Employment Term: Part Time 3 days per week About the role: As the first point of contact for audiology customers, you’ll handle enquiries in person and over the phone, guide customers through pre-screening tests, troubleshoot hearing aid issues, and support the Audiology Business Owner with the day-to-day running of the clinic. You’ll also lead training for retail team members to ensure they understand audiology services and can provide consistent, high-quality support. You will also have the opportunity to progress from a Retail Assistant into a Retail Clinic Manager through our comprehensive training program. The preferred Days/hours for this position are Tuesday/Wednesday/Thursday 9am–5pm, but there is a great deal of flexibility here. The role is based in Goulburn, with occasional shifts at the Gungahlin store for training and occasional cover. Key Duties: To be successful in this role, you will possess the following; - Provide exceptional customer service and build lasting positive relationships - Perform hearing screening and hearing aid maintenance (full training provided) - Schedule appointments through the Simply...