Senior Collections Associate (B2B) - Hybrid - Cincinnati

Job description

Job Description Are you ready to write your next chapter? As Worldpay continues to expand, so does our need for a highly skilled Senior Collection Associate within B2B . Success in the payments processing industry demands a knowledgeable and agile team capable of managing accounts while delivering outstanding customer service. Our associates operate within departmental, investor, and legal guidelines to help achieve key company objectives. We’re looking for a Senior Collections Associate (Business to Business Collections) to join our ever-evolving Finance and Shared Services team to help us unleash the potential of every business *This is a hybrid position in our Cincinnati Office: Three Days In Office What you'll own as a Senior Collections Associate Utilize your customer Service skills to effectively manage and resolve delinquent customer accounts through various means, including skip-tracing, written correspondence, inbound/outbound phone contact (standard/automated dialer), and making arrangements for payment. Monitor the aging of customer receivables and take corrective action to resolve open accounts receivable balances on a timely basis. Resolve customer issues and complaint...