Chief Nursing Services Leader
Microsoft · Redmond, Washington, US
Overview Chief Nursing Services Leader to join our team who will bring deep clinical expertise in nursing workflows to help us prepare our customers for thei...
Job description
Overview Chief Nursing Services Leader to join our team who will bring deep clinical expertise in nursing workflows to help us prepare our customers for their journey in transformation and adoption of best-in-class AI solutions that nurses love and trust. This role will serve as the voice of nursing within our Customer Success Organization. This role combines clinical leadership and customer experience ensuring that our product strategy and our implementation and customers success teams are grounded in real-world clinical practices and nursing workflows. Responsibilities: This role will serve as the voice of nursing within our Customer Success Organization. This role combines clinical leadership and customer experience ensuring that our product strategy and our implementation and customers success teams are grounded in real-world clinical practices and nursing workflows. The Chief Nursing Services Lead will be responsible for - Thought leadership on at scale deployments and services engagements - Collaboration and enablement with MSFT Partner channel and MSFT commercial teams. - Identifying key customer KPIs, utilization and consumption metrics providing market leading insights. -...