Houseperson
IHG · US
DUTIES AND RESPONSIBLITIES: - Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants. -...
Job description
DUTIES AND RESPONSIBLITIES: - Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants. - Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry. - Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas. - Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner. - Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors. - Report to supervisor needed repairs or unsafe conditions. - Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction. - Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. - Promote teamwork and quality service through daily communication and coordination with other departments. - May collect newspaper and other items for recycling. - May regularly assist with deep cleaning...