Sr. Manager, Area Customer Operations

Job description

Job Description Summary: The Senior Manager, Area Customer Operations is responsible for providing operational leadership and management of Foodservice customers and clients, execution of customer specific volume and profit generating strategic initiatives with equipment and/or service components, creation and management of the annual Service and capital budgets for assigned foodservice account teams. (This includes Planning, Rolling Estimates & course corrections) and collaborate with Local Finance and Foodservice Sales Team on planning & rolling estimates, forecasting, new products & platforms, and program execution, and customer value creation. This is a customer facing role and the ideal candidate would feel comfortable communicating at both the CEO and Service Technician Level. What You’ll Do for Us: - Project management: Create, lead and execute customer strategic initiatives. - Financial Management: Leads the operational elements of customer annual business plans. - Manage customer rolling estimates for service and capital expense. - Direct participation in customer selling efforts of operational products & services and customer stewardship. - Provides operational Subject Ma...