Application Support Analyst

Job description

Location: Columbus,Ohio,United States Position: Application Support Analyst: Reports to: Enterprise Applications Manager Location: Columbus, Ohio Pay Range: $60,000 - $75,000 We consider several factors when preparing a compensation package for successful candidates. Superior is looking for an Application Support Analyst to support our core business applications and end user experience. This role will resolve application issues, support system testing and deployments, and manage onboarding activities across key platforms. The ideal candidate brings a strong customer service mindset, attention to detail, and a foundation in application administration and data management. This role is based at our headquarters in Columbus, Ohio. Key Responsibilities: - Resolve basic application issues and fulfill service requests in a timely and effective manner - Execute test cases and support release checklists to help ensure system changes are validated and ready for deployment - Complete new hire onboarding activities within required applications to support a smooth and accurate setup process - Maintain documentation and knowledge articles to promote consistency, usability, and ongoing team suppo...