Automotive Service Advisor

Job description

Bentley Edison, part of the prestigious Murgado Automotive Group, is a premier destination for Bentley enthusiasts and luxury vehicle aficionados. We are renowned for delivering world-class service and upholding the highest standards of automotive excellence. Join our elite team and be part of a legacy of automotive excellence. Position Overview: We are seeking an experienced and dedicated Automotive Service Advisor to join our team. As a Service Advisor, you will be the key liaison between our clients and our service team, ensuring that each customer receives exceptional service and their Ferrari vehicles are maintained to the highest standards. Key Responsibilities: Greet customers promptly and courteously, addressing their service needs and concerns.Conduct thorough vehicle inspections and consultations to determine service requirements and provide accurate estimates.Prepare and present detailed repair orders and service recommendations to clients, explaining the scope of work and associated costs.Coordinate with technicians and service staff to ensure timely and efficient completion of all service work.Manage customer expectations and maintain clear communication throughout the...