Senior Customer Service Representative

Job description

Join Our Team as a Senior Customer Service Representative! As a Senior Customer Service Representative at NSM Canada, you help clients and families navigate an important part of their journey. This role helps keep communication clear, next steps on track, and the overall experience moving forward with care. For many clients, this process can feel new at first, and your role helps make it easier to understand and easier to manage. As part of the founding team in Burnaby , you will help shape how this location supports clients, families, and care teams from day one. This is a chance to be part of building something new in the community and setting the standard for how we work together, support one another, and serve clients well. The people who join this team early will play an important role in establishing a strong foundation for the future. At National Seating & Mobility Canada, our work is personal. We help people get the wheelchairs, seating, and accessibility equipment they need to live with more freedom in their daily lives. At NSM Canada, the work is never just about providing equipment. It is about helping someone move through the day with greater ease and supporting clients...