Patient Coordinator

Job description

Patient Coordinator | Outpatient | Full-time | Jacksonville, FL At Great Strides Rehab , an H2 Health Company , we are committed to providing a welcoming, patient-centered environment where every individual receives high-quality care. As a Patient Coordinator, you will play an important role in supporting patients and families throughout their care experience while helping the clinic run smoothly. Your Role: - Welcome patients and create a positive, friendly first impression - Schedule appointments and help manage daily clinic flow - Answer patient questions by phone and in person - Maintain accurate patient records and protect patient confidentiality - Communicate with healthcare providers to coordinate patient care - Assist with patient copays and balances - Obtain Plans of Care from referring physicians when needed Requirements: - High school diploma or equivalent - Previous healthcare or medical office experience preferred - Strong communication and customer service skills - Organized with strong attention to detail - Experience with electronic health records (EHR) is a plus - Ability to multitask in a fast-paced clinic environment - Bilingual Preferred Benefits: Why Do PC's Ch...