Guest Experience Manager

Job description

Overview Job Title: Guest Experience Manager: Location: Elements Massage – Denver West & Parker Studios Pay: $18-20 per hour, plus bonuses based on sales goals (to be discussed) Type: 35-40 hours per week: Job Summary: As the Guest Experience Manager, you will be a key player in driving membership sales and creating a welcoming, results-oriented environment across our two Elements Massage studios. You will be responsible for meeting and exceeding monthly membership goals by engaging with new clients, encouraging rebookings, and ensuring every interaction highlights the benefits of regular services through our Wellness Program. This role is ideal for someone who is experienced in sales, self motivated, and wants to continue to cultivate our empowering sales and wellness culture. Key Responsibilities: Sales & Membership Growth - Proactively engage with new and existing clients to drive membership sales and achieve individual and team conversion goals. - Consistently promote the Wellness Program by clearly communicating its value and tailoring recommendations to client needs. - Identify opportunities to increase client retention, rebook rates, and long-term membership engagement. Clie...