Payne Edinburg Main line Service Advisor

Job description

Job Summary: The Payne Edinburg Mainline Service Advisor will be responsible for assisting customers with their vehicle service needs, providing recommendations on maintenance and repairs, and ensuring customer satisfaction throughout the service process. This role requires strong communication skills, automotive knowledge, and a customer-focused approach. Qualifications: Responsibilities: - Prior experience as a Service Advisor in an automotive dealership setting - Strong knowledge of Dodge vehicles, including service requirements and maintenance schedules - Excellent customer service skills with the ability to communicate effectively with customers and service technicians - Proficient in using automotive service software systems to schedule appointments, create estimates, and input service recommendations - Detail-oriented with strong organizational skills to manage customer appointments and follow-up communication - Greet customers and provide a warm welcome to the service department - Listen to customer concerns and vehicle issues, then accurately document and convey this information to the service technicians - Provide recommendations for necessary maintenance and repairs base...