Operations - Operations Coordinator

Job description

Job Title: Operations Coordinator Job Description Position Title: Operations Coordinator: Department: Operations Report to Director of Operations Manage: Nil Portfolio Focus: - Internal facing, focused on efficiency, logistics, and quality control - Internal Operations, Scheduling, Logistics, Audits, Support Services, Financial Responsibilities, Collections Key Responsibilities: HR & Employee Administration (30% Time Spent) Scheduling & Operations Support (30% Time Spent) Equipment, Uniforms & Logistics (20% Time Spent) Compliance & Quality Assurance (20% Time Spent) - Payroll discrepancies - Vacation and leave requests (e.g., sick leave, bereavement, unpaid leave) - Employment verification and reference letters - Resignations and terminations - Disciplinary meetings and documentation - Performance improvement plans (PIPs) - Onboarding and offboarding coordination - Probationary reviews and status updates - Tracking certifications and license renewals (e.g., BST, OFA, Use of Force) - Employee file management (digital and/or physical) - Exit interviews - Shift coverage requests and last-minute replacements - Overtime approval and tracking - Post orders creation and updates - Site-sp...