Team Leader

Job description

Team Leader Department: Claims Management: Employment Type: Permanent - Full Time Location: Bristol: Description: Lead, encourage, mentor and develop all members of the team to their maximum potential, to ensure the team meets its objectives and deliver their work standards as agreed in the client’s SLA, whist delivering commercial benefit to Keoghs. To continuously improve the quality of the team’s work. Key Responsibilities: - Plan and distribute workload across the team, paying appropriate attention to individual team member’s current capability, to ensure the timely and profitable completion of cases. - Ensuring that all team members have appropriate objectives and are supported to ensure they at least deliver those objectives. - Hold team meetings at least monthly to cascade information, gather feedback and improve engagement - Meet at least monthly with each team member to discuss performance and ensure appropriate support and development - Provide specific client briefs, updates and implement Keoghs policies, procedures and local initiatives, including actions arising from audits, to effectively inform and engage staff to perform to the desired standards. - Ensure compliance...