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Manager - Digital Technology Org

Mayo Clinic · Rochester, Minnesota, US

The IT Manager for the Outpatient Core Unit leads a team responsible for the support, configuration, and optimization of Epic modules that enable ambulatory...

Job description

The IT Manager for the Outpatient Core Unit leads a team responsible for the support, configuration, and optimization of Epic modules that enable ambulatory clinical workflows involving documentation, orders, and patient summaries. This role ensures outpatient clinical teams have reliable, user-friendly tools that enhance efficiency and care quality. The manager oversees system updates, change requests, incident resolution, and enhancement delivery, ensuring alignment with clinical needs and organizational standards. They collaborate closely with outpatient operational leaders, clinical informatics, and IT partners to ensure technology solutions are safe, scalable, and responsive to evolving care models. This position includes team leadership, project oversight, and coordination with Epic and enterprise stakeholders, playing a key role in advancing digital capabilities in the ambulatory setting. As a leader within the Digital Technology organization, you will provide strategic and operational direction for cross-functional teams responsible for digital operations, service delivery, and platform performance. You will guide teams in delivering high-quality outcomes on time and within...