VP Customer Success

Job description

Less complexity. More dentistry. More impact. At Videa, we help dental clinicians deliver better care to millions of patients through AI. Oral health is health. Dentists are protectors of societal wellness. We build technology that enhances the moment of care, amplifies clinical expertise, and makes proactive oral healthcare the norm. Thousands of clinicians rely on Videa every day. Your work here will be reflected in real practice, improving real patient outcomes. If you want to build something that matters, keep reading. The Role: We’re looking for a VP of Customer Success to join the VideaHealth leadership team, owning customer success and account management. We are looking for a strategic, customer obsessed leader to shape the customer experience, drive successful adoption of our product suite and ensure customer satisfaction. Working closely with the CEO and CRO, you will lead a growing team focused on ensuring customer implementation, adoption, satisfaction, retention and account management. This is not a maintenance role. It is a builder role. You will work alongside engineers, clinicians, operators, and AI scientists to solve practical problems for dental teams on the groun...