Shop Technician- Lead Hand

Job description

The Opportunity As a key member of the Wajax team, the Shop Technician-Lead Hand addresses customer inquiries and requests for repairs, and resolves any issues as required. The incumbent is responsible to ensure that employees are performing their duties and completing tasks to standard, and in accordance with Safe Work Procedures. At Wajax we want to find critical thinkers, high performers, and team players; we aim to foster a collaborative and team-oriented environment, with many opportunities for advancement and continuing education. Key Responsibilities: ***This is a working Lead Hand position*** - Responsible for coaching, mentoring, scheduling, monitoring attendance, conflict resolution, learning and development for a team of employees - Oversee the day to day running of the shop and keep the flow of work constant - Ensure that the time cards are correct, up to date, and the description of what the employee accomplished reflects the job assigned - Answer any questions and assist technicians with troubleshooting - Organize and schedule labour in the workshop or field - Train apprentices in proper work procedures - Verify the level of quality on completed projects by the techni...