Customer Service Representative

Job description

Description At First Choice Coffee Services , we’re on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms. We're currently seeking a Customer Service Representative to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we’d love to hear from you. Why Join Us?: Bring your drive, reliability, and commitment to excellence— and let’s brew success together! - Be part of a trusted, established company - Enjoy a supportive, team-oriented work culture - Take pride in helping businesses stay fueled and focused What you'll be doing – The Role: What’s in it for me? – The Benefits - Processes incoming calls and emails, including customer orders submitted by telephone, email, and fax. - Relays all customers concerns and requests related to products, services, and equipment to the appropriate Daiohs team members, in a timely fashion. - Generates daily manifests for Route Drivers and Service Technicians using the Company’s...