Shelter Manager
Ponca City Development Authority · Ponca City, Oklahoma, US
Position Summary The Shelter Manager provides strategic and operational leadership for all daily shelter responsibilities at Northern Oklahoma Humane Society.
Job description
Position Summary The Shelter Manager provides strategic and operational leadership for all daily shelter responsibilities at Northern Oklahoma Humane Society. This role ensures exceptional animal welfare, operational excellence, and a high-performing team culture while supporting the organization’s mission to improve animal outcomes and serve the community. Reporting to and working in close partnership with the Executive Director, the Shelter Manager leads animal care operations, admissions, adoptions, staff performance, volunteer coordination, facility standards, and regulatory compliance. This position plays a key role in strengthening systems, improving processes, and advancing the organization’s impact. Key Leadership Responsibilities: ● Lead and oversee all daily shelter operations, including animal care, intake, housing, sanitation, and adoption programs, ensuring consistent welfare and operational standards. ● Supervise, develop, and hold accountable shelter staff, building a culture of performance, professionalism, and teamwork. ● Strengthen operational systems and workflows, implement standard operating procedures, and monitor performance through data-informed reporting. ●...