Payment Recovery Representative I

Job description

If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals dedicated to service, we invite you to apply online today. This position offers a flexible hybrid work arrangement, allowing employees to balance in-office collaboration with the benefits of remote work. We provide the necessary tools and technology to ensure seamless productivity, whether you're working from home or the office. SUMMARY: The Payment Recovery Representative I is a collector responsible for providing our member’s financial counseling and managing a portfolio of past due accounts to mitigate losses to the Credit Union. Their role is to preserve the Credit Union’s assets by controlling delinquent accounts, collecting delinquent loan payments, and skip tracing. The Payment Recovery Representative I may also perform specialized functions as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Contact delinquent accounts by phone, email, and mail; takes appropriate action to bring current and when necessary attempts to locate missing members utilizing skip tracing methods. Must comply with all applicable laws and regulations. - Support and c...