Head of Research Delivery

Job description

Head of Research Delivery – Role Definition Purpose of the Role: The Head of Research Delivery is a senior, client-facing leader responsible for delivering high-quality research programs and leading research teams across projects and accounts. The Head of Research Delivery is accountable for how research work gets delivered across the organization – ensuring efficient, predictable, and scalable execution through clear ownership, effective resourcing, and streamlined ways of working. This role owns and actively drives how research delivery operates in practice, including the systems, workflows, and team structures that enable successful execution. It maintains accountability for delivery performance across projects (on time, on budget, on value), improving how work flows across teams, reducing unnecessary handoffs, and ensuring projects are set up for success from the start. The Head of Research Delivery plays a critical role in enabling scale by simplifying how we work, increasing visibility across teams, and ensuring delivery models support growth without adding complexity or requiring proportional increases in effort. Scope of Role: The Head of Research Delivery is accountable fo...