Customer Service Specialist

Job description

Benefits and Highlights: - Attractive Base Salary and incentive structure - Annual cash allowances for health insurance & wellness - Excellent leadership, mentoring support with ongoing training & development - Great reward and recognition programs - Enjoy complimentary lunches and free on-site parking as part of our workplace perks. - Location: Brisbane OR Sydney About the role: An exciting opportunity for a customer service professional to join a Global leader in medical devices. In this fast-paced, high-performing team, you'll play a key role in delivering customer excellence, whilst leveraging your analytical mindset and keen attention to detail to manage every aspect of the Order to Cash (OTC) cycle with precision and care. Reporting to the Customer Services Lead, you will play a pivotal role in ensuring seamless service delivery across the business. Your responsibilities will include processing and managing customer orders, responding to inbound enquiries from hospitals and internal sales teams, and overseeing consignment order logistics and returns. As part of our high-performing and collaborative team, you’ll also establish strong relationships with customers and work close...