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Mobile Crisis Dispatch Team Lead (East Region)

RHA Health Services · Wilmington, North Carolina, US

We are hiring for: Mobile Crisis Dispatch Team Lead (East Region) Type: Regular If you are a positive and personable individual looking for a satisfying and...

Job description

We are hiring for: Mobile Crisis Dispatch Team Lead (East Region) Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Serves as the primary contact and coordinator of services supporting individuals with Mental Health or Substance Abuse Issues in residential, school, workplace and community settings. Supervises and directs the work of MCM dispatchers and responders to provide quality services. Assists with incoming crisis calls and helps team members to triage and dispatch responders for quality and timely response. Provides clinical support to dispatchers and responders as needed. Responsibilities: Requirements: May be required to be a Qualified Professional as defined by the service definition requirements . Qualified Professional is defined as an individual who is: - Works closely with paraprofessional and clinical/professional staff to maintain communication and provide feedback, standardize procedures and expedite PCP implementat...