Community Engineer

Job description

WE'RE HIRING!: At HTG, you’ll push boundaries with the latest tech and collaborate with a team that loves what they do. Be part of a design services company that is amongst the companies that lead the world in technology and innovation. Your next chapter starts here. Seeking a Community Engineer to support and manage a Telegent‑based community platform. This role focuses on ensuring the platform is stable, well‑structured, and optimized for strong user engagement. In this role, you will: Manage the full lifecycle of the Telegent platform, including configuration, optimization, and ongoing support Lead and support Telegent Community migration efforts Build and maintain community structures (forums, knowledge areas, collaboration spaces) Set up roles, permissions, moderation workflows, and content governance Partner with business teams to improve engagement and user experience Support integrations such as SSO, analytics, and external tools Provide Level 2/3 support and resolve platform issues Maintain documentation and coordinate with vendors, security, and infrastructure teams Support testing, UAT, and release activities Requirements: 3–4 years managing enterprise SaaS platforms Exp...