Customer Service Representative - Brisbane

Job description

About the role: We are looking for a passionate Customer Service Officer who is dedicated to delivering outstanding customer support and loves to be part of an energetic, tight-knit team. The successful candidate will ideally have experience in an inbound service role with excellent communication and problem-solving skills. This is a fast-paced role which would suit someone that is organised and can multi-task and who enjoys building relationships with our customers and providing old fashioned service. This role is based in our Brisbane office with free on-site parking. A full-time role from 8am - 4.06pm Monday- Friday (Hybrid with 2 days at home once full trained). What you’ll be doing: · The first point of contact for all customer enquiries · Responding via email or phone with general queries related to products, pricing and availability · Processing of customer orders · Work with internal departments to resolve customer order related issues · Liaise with suppliers to meet deadlines · Processing warranty claims · Provide assistance with any ad-hoc administrative and customer service duties You’ll likely be a match if you have: · A genuine desire to help people · Initiative and ti...