Area Manager

Job description

About the role As an Area Manager, you will lead and support a portfolio of stores within a defined region, driving commercial performance, operational excellence, team capability and customer experience outcomes. This role involves regular travel between stores. Reporting to the Regional Manager, you’ll work closely with Store Managers to deliver sales growth, strengthen leadership capability, and ensure stores operate efficiently and compliantly. This is a hands-on leadership role suited to someone who thrives in a fast-paced retail environment and enjoys coaching teams to success. Key responsibilities: - Monitoring store budgets and rosters to ensure sales targets and other KPIs are achieved - Supporting the Store Managers to ensure stores operate to agreed lease terms and hours of operation. - Manage recruitment activities for retail teams, including interviewing, hiring and workforce planning - Work with stores to develop brand awareness; establish, maintain and expand the customer base. - Assist teams with solving complex problems and identifying non-conformances to procedures and processes; make recommendations for continuous improvement. - Implement short-term (<1 year) str...